You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Tried all maintenance mode options. If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Welcome to our best TV experience yet. However, good to hear that you got your neighbours up and running again with an internet reset. Is this really the case, as I thought these were key features of the box? You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. You can also buy or rent the latest films and box sets from the BT TV Store. I tried reformatting in exFAT too and that made no difference. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. Press and hold the reset button on the right-hand side of the box. Even a link to the correct hard drive at the best price too!!! /* ]]> */ BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. if (window.wfLogHumanRan) { return; } Once you complete your initial 12 month contract your box is 100% yours to keep. Am I being mislead by BT here to keep me paying? It'll be connected to my new internet, with another . Just fitted a new Seagate drive following your instructions and Im back in business again! Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. It just makes the same beeping noise and wasnt recognised. Getting Ultra HD What content is available in Ultra HD? Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. The 320GB HDD in my neighbours Talktalk DN372T failed. We thought it would . The hard drive will work fine with the box on its side. Many thanks, very well explained and illustrated! Ordered a replacement Seagate drive, followed the procedure above and happy days!! Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. As I said above I unplugged the Internet from it for that day but that's probably not required. Its in their commercial interest not to advertise the consumers rights. Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. YouView is supposed to be a box you can use without a subscription. UTV unavailable on YouView via catch up/on demand. Or maybe not. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. It sounds like there might be another fault rather than the hard drive itself. If youd like to join in, please sign in or register. Not sure what box model you have? removeEvent(evts[i], logHuman); Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Impressed. It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. What are things against if so padding: 0 !important; I had a spare 640GB drive from a laptop with a broken screen. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. var logHuman = function() { And if you cancel your contract it is only these services that will stop (in this case BT TV). I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Great work Mark, good to hear about your successful drive replacement! The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. Ktm Rc16 2021, The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? Then the YouView software can create its own partitions on the drive. I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. The chips inside an SSD can only be written to a limited number of times. Glad you got your YouView box repaired Ray! I was stuck in the loop with the beeping. Again, many many thanks. Ive replaced the power pack but makes no difference. It's also on retail PVR set-top boxes from Humax. 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. This guide covers the 500Gb models made by Humax for BT . This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. BT Vision+ Pace DiT7431/052B Box. Hi, Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. BT Player only available to BT broadband customers. YouView TV Ltd 2023. } }); Hi, Just replaced hard drive working fine thanks for the info . BT TV Box Not Working. And that's with anytime calls to non-premium numbers. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Kevin. However once in maintenance mode I keep getting sorry selected option failed. Remove the lid. 20 minute job and around same for setting up after reset. Excellent guide which I used to replace the failed drive in my BT youview box. Note which screws went where. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. Hi thanks for help after a few false starts I am up and running. See the table below for links to buy the different makes and sizes of YouView Hard Drive. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. Fantastic. Teslin Fake Id, In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Its also the consumers responsibility to understand their rights, which is why using these forums helps. Hi there, I have the BT UHD box which I paid to upgrade to in September. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. I am stuck with scart interface. Only if you want that SSD to die prematurely! Any ideas? A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. Announcements, Guides & Community Updates, Here's where you can . Some people have had success with a 1Tb drive. Visit our full contacts page here 08h00 19h00 Tous les jours. None of the Maintenance mode options fixed anything on my failed box. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. Easy to swap out. It looks like you're new here. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. This was great. Hi all sorted now there was a loop on my broadband before it entered the house. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. I read a comment that if BT waking up appears, I may not need Maintenance mode. Brilliant guide many thanks for publishing. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Mine actually had a Seagate ST500VT000 fitted. Just replaced youview box hard drive following your easy to follow instructions. Was about to empty my bin, where I had dumped my faulty box when I read your blog. Dream Mat Mousse Quelle Teinte Choisir, Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Ionic Industries 2023. Visit our full contacts page here Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Ordered a new hard drive and have installed using your clear instructions. If so what file type.? Easy to do the replacement. Obviously you will no longer get box updates from BT. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. It happened fairly soon after the latest update that was released at the end of Jan 2021. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. Repaired my box. Nice and easy steps to follow, plus the photos. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! YouView TV Ltd 2023. Thanks, Hi 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. . Incredible. I tried the factory reset and the usb reset but no luck. I then turned it all off for a minute and then back on. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. All working, thanks it certainly helps having people like you around that will take the time to assist others. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Could it be that as I bought a second hand hard drive this is why it wont work? If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. So count me as completely and utterly confused! Maybe it was something to do with the hard disk not being video grade, or the small size. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. I have factory reset with saved recordings and still not fixed. Would i be able to now use this box on plus net if i sign up for there 5 a month service ? })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. Admittedly, YouView may be losing ground to cheaper rivals (e.g. They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. Weber County Sheriff Jobs, Thanks for the installation guide. I read that the beeping probably means the HD has failed. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. Please leave and tips, comments or questions about replacing YouView hard drives below. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. OFCOM, maybe. Brilliant instructions. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? Visit our full contacts page here. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. I am thinking of signing up with BT before midnight tonight. Any Ideas? http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. Here, under Signal & Connection select Signal Quality and check the quality of the signal. Which Sunglasses Are Worn On The Mallorca Files? var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Thanks in advance! From Box management select Power & standby. These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. 11 and it clones hdds ssds and NVME ssds too. [CDATA[ */ Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any suggestions how to keep the recordings before I try that option as a last resort? Weber County Sheriff Jobs, See our connection guide. All you'll do is end up getting frustrated and angry with BT. Software reset and factory reset still failed, taking me back into maintenance mode. ok thank you so i will lose all my recordings but any more i make will be ok ? I think most new HDD come as GPT nowadays which the youview box wont recognise. margin: 0 .07em !important; It doesn't record, but it's designed to be small and give you a great TV viewing experience. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. The box light will turn blue, Turn the power on using the switch found on the back of yourset top box. Thanks very much, your procedure worked a treat. Channel Nakoni Alamat Ng Pilipinas, Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! http://community.bt.com/t5/YouView-fr. Just a note which may help others. PS. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. background: none !important; Visit our full contacts page here YouView Box Hard Drive Replacement. Get in touch Need more help? Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. If you have seen out your contact then it will belong to you. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Chichester It seems to be working fine now. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. .woocommerce .woocommerce-message::before { color: #22a9f7; } Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? Great article and guide! Software reset, factory reset and internet reset all failed to work. Am I being mislead by BT here to keep me paying? Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. Thanks seems not enough praise. If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. I'm now happy with the disagree icon, because its gone. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Box keeps going into standby. A few black screens as it reboots, but if you are patient it gets there. border: none !important; On further investigation the hard disk heads had stuck. The Vision+ is an update to the 165960205623. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. YouView is supposed to be a box you can use without a subscription. Everything else will continue to work perfectly. I tried to run disk check. I doubt if complaining to BT would be effective. Thanks for the tips Robin. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. Everything else will continue to work perfectly. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. Thanks for the tips Steve! A moderator in the BT Forum has confirmed that the box will still work after cancelling. It's annoying, frustrating, and quite frankly, definitely a mood-killer! Thanks Russell. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. NetGem), but a lot of consumers today still have one of their boxes installed. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Everything else will continue to work perfectly. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. I wonder if the programs recorded on the old hard drive could be saved??? Trying internet reset finally did the trick. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. All good Cheers! That is, will I still be able to watch iPlayer through it? I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. I used Gparted as I am running Linux Mint. It did allow me to recover some of the old recording from the failed disk. Remove the bottom of the box leaving the PCB resting inside the lid. Some boxes were fitted with a Seagate 500Gb drive instead, part number ST500VT000. When you press the power button to enter maintenance mode the screen goes black and it never comes up. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Don't let them bully you into forgoing the full use of your YouView box. 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. and that I would need to return the YouView box to BT (almost certainly wrong!). It has the title of 'How to return your kit'. All rights reserved. I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. I found the solution is to change the partitioning to MBR rather than GPT. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. The short machine screw goes in the back panel. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Re-fit the two screws holding the PCB to the bottom of the casing. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. The connections are the same so any of the brands are interchangeable. Im curious about fitting an SSD. img.wp-smiley, When I follow the procedure to enter maintenance mode I get a blank screen. Select Done *Settings can be found via the cog in the top right corner of the Menu. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV.
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