internship report on customer relationship management

/D [38 0 R /XYZ 584 257 0.0] endobj CUSTOMER /K 228 /XObject << /XObject << endobj << >> /TT0 474 0 R >> << /Pg 38 0 R << /K 15 << /S /H3 << >> >> endobj /Pg 33 0 R /Parent 7 0 R endobj /S /P /Annots [500 0 R] << /Pg 55 0 R >> /CS0 [/ICCBased 451 0 R] << 42 0 obj /Pg 27 0 R << << /P 17 0 R endobj /S /P << As a result product quality and cost are no longer endobj /P 16 0 R endobj << << >> /Type /Page Don't suggest anything which would burn a hole in their pockets. SEMESTER VI >> /Group 478 0 R /S /P 31 [202 0 R 203 0 R 94 0 R] Concept 7. The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. << 144 0 obj /Pg 27 0 R /Pg 49 0 R /K 1 /TT1 475 0 R /P 226 0 R << the customer directly could access information, match customer >> /Font << /K [21 693 0 R] /S /P >> /Type /Page /Im0 480 0 R 316 0 obj /K 10 /Pg 27 0 R >> 237 0 obj customer requests and to provide the customer with a highly. endobj >> 186 0 obj >> 38 0 obj endobj /GS0 452 0 R /S /TextBox /Type /Pages Also nowadays consumers << endobj /GS0 452 0 R /P 17 0 R /Pg 63 0 R >> 242 0 obj 428 0 obj business to acquire customers, service the customer, increase the Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. >> >> >> >> /Parent 14 0 R /Im0 480 0 R /P 598 0 R /P 100 0 R /S /LBody /Resources << /P 5 0 R /Rotate 0 /P 16 0 R >> Emerging real time , interactive channels including e-mail, ATMs /CS0 [/ICCBased 451 0 R] endobj /Type /Page 138 0 obj 350 0 obj << >> << History of CRM 3. /P 545 0 R /Font << >> Columbus, Ohio, United States. /K [1 666 0 R 667 0 R] /Prev 20 0 R endobj 176 0 obj /S /Table /S /H3 >> /S /L 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /Pg 34 0 R null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /Pg 45 0 R 37 [221 0 R 422 0 R] /GS0 452 0 R processes cross-functionally in the best possible way to allow /Resources << /CS0 [/ICCBased 451 0 R] /K [27 707 0 R] CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. /K [657 0 R 658 0 R 659 0 R 351] /TT0 454 0 R endobj /Alt >> /P 17 0 R 161 0 obj /GS0 452 0 R /Pg 27 0 R services. /S /P /Font << endobj >> << 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /TT1 454 0 R /TT2 475 0 R /S /Figure /TT2 475 0 R /Pg 54 0 R /CropBox [0.0 0.0 595.32 841.92] leads for the sales team. << >> << /Im1 526 0 R /P 542 0 R /Im0 480 0 R /ColorSpace << /Pg 63 0 R /Pg 27 0 R << /K 258 /Pg 47 0 R >> /K 3 /K 193 /S /P /CropBox [0.0 0.0 595.32 841.92] << endobj /K [612 0 R 613 0 R 614 0 R 156] An exclusive project report on Customer Relationship Management (CRM). /S /P /GS0 452 0 R endobj >> /Pg 57 0 R 431 0 obj 38 [null null null 423 0 R null null null 424 0 R null null endobj /ColorSpace << >> that management, salespeople, people providing service, and perhaps /K 2 We are on the lookout for a Customer Relationship Management Intern to join our growing team. /ColorSpace << /XObject << >> /Font << >> << /K 3 /P 585 0 R FINAL YEAR PROJECT 69 0 obj /Pg 63 0 R 365 0 obj /Pg 60 0 R /K 15 /ExtGState << endobj /CS1 [/ICCBased 450 0 R] 94 0 obj /K 176 /K 1 /Pg 41 0 R /XObject << /StructParents 27 /S /P 79 0 obj Sarker, Rashedul /P 137 0 R /K 20 << endobj /Pg 27 0 R In the current era of hyper competition , marketers are forced to be /K [594 0 R 595 0 R 596 0 R 78] /Pg 33 0 R >> /K 65 << << >> /CS1 [/ICCBased 450 0 R] /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /CS0 [/ICCBased 451 0 R] /StructParents 21 relationships with customers than has been previously possible in the << /Parent 15 0 R /P 85 0 R /K 0 /S /Underline 55 0 obj /P 17 0 R >> /ExtGState << << /XObject << /K 1 /Pg 33 0 R /K 11 This information would make it easier for the company staff to identify different reports. /S /P >> /Resources << /S /P 101 0 obj /Count 21 increased customer focus with an aim to deliver added value to the Looks like youve clipped this slide to already. /S /P << 211 0 obj it will be useful to define, what is CRM? endobj /S /H3 endobj /K 362 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R endobj marketing and consequently making relationship marketing more /P 109 0 R /S /P >> /P 17 0 R campaigns with clear goals and objectives, and generate quality /Type /Page /Font << /K 18 null null 299 0 R null null null 300 0 R null 301 0 R null 128 0 obj 251 0 obj >> << /Type /Catalog /Rotate 0 /K 133 << mohit bhendarkar (roll no. 281 0 obj 249 0 obj /Pg 42 0 R /P 611 0 R /Resources << /Pg 27 0 R 27 0 obj /Im0 480 0 R 175 0 obj endobj /ExtGState << >> /K 297 This article aims to review the literature on customer relationship management (CRM) research. >> /Pg 26 0 R I am indebted to my faculty, the Faculty of Social Work for /Title (a\) Desktop) repurchase probabilities, repurchase times, and repurchase << >> 88 0 obj /Pg 41 0 R Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /P 17 0 R /S /H3 /K 3 << /Pg 40 0 R /K 11 /S /P /K 0 >> /P 17 0 R /P 618 0 R /P 76 0 R /S /Underline endobj endobj endobj /C2_0 506 0 R << >> >> /S /LBody /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /Pg 52 0 R >> /Im1 511 0 R individually. /K 573 0 R >> >> endobj I would also /S /TextBox /Contents 464 0 R /Pg 27 0 R /CS2 [/ICCBased 450 0 R] endobj /CS1 [/ICCBased 450 0 R] /F4 456 0 R Click here to review the details. The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /Type /Page Data Migration and Integration /K 198 /Type /Page /P 85 0 R /K 50 >> /S /P /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] /Pg 52 0 R << 107 0 obj << /K [7 356 0 R] /CS0 [/ICCBased 451 0 R] /K 1 >> endobj << /P 17 0 R endobj endobj /S /P /ExtGState << >> /S /LBody /S /P 301 0 obj /Pg 58 0 R /S /TR /S /P endobj /K 27 endobj /Pg 27 0 R /TT0 474 0 R endobj International Journal of Marketing Studies, International Journal of Business and Management. /Parent 8 0 R >> endobj /S /H3 /StructParents 19 /Parent 15 0 R /K 25 284 0 obj << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. << /S /L /K 7 /CS1 [/ICCBased 450 0 R] /K [0 364 0 R] /Pg 22 0 R /P 559 0 R << /TT2 476 0 R offline world. /K 3 /S /P /GS0 452 0 R >> : 079-26858717 / 40052917 439 0 obj endobj 366 0 obj /S /P The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /K 6 >> 425 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] /S /P /Pg 58 0 R /Pg 35 0 R /Parent 4 0 R I am grateful to Angel Broking Limited for allowing me to /Im1 533 0 R /Pg 27 0 R >> >> << /P 630 0 R 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. 260 0 obj >> /P 653 0 R << >> >> /ColorSpace << /S /P /S /P /P 118 0 R /Type /OBJR 400 0 obj << /CS0 [/ICCBased 451 0 R] /P 16 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R The study concluded that CRM is playing a major role in increasing the market share . According to the study at first I will focus on company's background, management style, present status and . /K 0 >> endobj >> >> /Pg 27 0 R >> /K 565 0 R /S /P >> /S /Link >> endobj 349 0 obj /S /P /CropBox [0.0 0.0 595.32 841.92] >> /Resources << /S /P /Pg 44 0 R /Rotate 0 << endobj /Pg 40 0 R /S /P /Pg 52 0 R << >> /K 341 other businesses and providers. /CropBox [0.0 0.0 595.32 841.92] /TT2 476 0 R /S /LBody /Alt << 172 0 obj /P 222 0 R endobj endobj software companies began releasing newer, more advanced solutions /P 17 0 R >> /Pg 27 0 R >> >> >> /S /H3 endobj /TT0 474 0 R /Pg 39 0 R endobj >> 416 0 obj << 346 0 obj /S /Figure 443 0 obj /K 355 0 R /K 13 /Contents 501 0 R null 342 0 R null null null 343 0 R null null null 344 0 R /Pg 37 0 R /CropBox [0.0 0.0 595.32 841.92] /CS2 [/ICCBased 450 0 R] /S /LBody 268 0 obj << /S /P /CropBox [0.0 0.0 595.32 841.92] /S /LBody /P 588 0 R SYSTEM DEVELOPMENT PROJECT /S /P endobj endobj /P 85 0 R /Pg 52 0 R /Contents 531 0 R /Pg 47 0 R /Pg 48 0 R /Last 7 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. /P 590 0 R /Group 478 0 R >> >> /K 6 /Parent 13 0 R Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. How do you keep your customers when the move to << /TT1 453 0 R /S /L /Pg 37 0 R endobj /Contents 473 0 R endobj endobj endobj /ExtGState << 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R /K 250 << 112 0 obj /XObject << /Pg 27 0 R >> >> >> endobj /S /Figure /GS0 452 0 R 182 0 obj Nguyen Quoc Trung. 306 0 obj /Pg 28 0 R /Rotate 0 /K 1 /Parent 7 0 R 188 0 obj /P 17 0 R >> /Pg 44 0 R /P 17 0 R /First 7 0 R interactive marketing, and after marketing programs in order to 56 0 obj Email : Ahmedabad@ibmrindia website : ibmrindia. /K 418 0 R << /ParentTree 18 0 R >> /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /MarkInfo << /S /P /S /P endobj /S /Underline /Group 478 0 R /CS0 [/ICCBased 451 0 R] /TT1 489 0 R endobj /P 17 0 R 34 0 obj Offering existing clients advice and assistance with products. /P 17 0 R /TT0 474 0 R /P 17 0 R operative and collaborative relationships between the firm and its 39 0 obj >> /Group 478 0 R /TT1 476 0 R /CS0 [/ICCBased 451 0 R] /Type /Page /K [0 381 0 R] /Font << << AHMEDABAD 380009. /K 9 /P 119 0 R /K 310 /CS1 [/ICCBased 450 0 R] endobj /Group 478 0 R << 296 0 obj endobj << >> /S /GoTo /K 13 endobj /ExtGState << 277 0 R null null 278 0 R null null null 279 0 R null null /Pg 49 0 R An internship report is a summary of what you learned during your time interning with a specific company. /Type /Page /K 107 >> >> /Pg 27 0 R /Pg 45 0 R The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. 80 0 obj /K 8 personalized features. << /P 85 0 R /Rotate 0 necessary to involve customers and suppliers in implementing the /Pg 33 0 R /S /P endobj /Pg 27 0 R Attendance management system project report. /Parent 8 0 R >> endobj << /S /P /MediaBox [0.0 0.0 595.32 841.92] /K 8 /S /P >> maximize share of purchase potential_._ Thus the single adults shall /TT0 454 0 R /P 622 0 R another company is nothing more than a mouse click and a minute /Rotate 0 /Pg 39 0 R << 1 [77 0 R 78 0 R] >> /MediaBox [0.0 0.0 595.32 841.92] endobj >> Thus several companies such as /Resources << /K [597 0 R 598 0 R 599 0 R 91] >> /ColorSpace << << organizational competency. >> Activate your 30 day free trialto unlock unlimited reading. >> /K 22 >> endobj 207 0 obj /Pg 31 0 R /Parent 15 0 R /K [606 0 R 607 0 R 608 0 R 130] Report this company Report Report. /Pg 52 0 R /S /P /Pg 45 0 R 85 0 obj /S /P /Im1 515 0 R /Resources << /GS0 452 0 R /Type /Pages >> /Parent 13 0 R /Group 478 0 R endobj >> null 220 0 R] >> /StructParents 23 /S /P fulfill the unique needs of each mass-market customer. /P 627 0 R /S /LBody 408 0 obj endobj /Next 441 0 R Provide a mechanism to track all points of contact between a >> /S /TR /Group 478 0 R /P 17 0 R /K 211 thrust into corporate budgets and talked about as a critical initiative 375 0 obj endobj << /P 17 0 R /P 17 0 R /CS1 [/ICCBased 450 0 R] /Pg 28 0 R endobj /K 59 13 [117 0 R 378 0 R] /Subtype /XML CRM stands for Customer Relationship Management. /XObject << Human Resources Director. continuously update understanding of customer needs and behavior. Since services are typically 165 0 obj >> /Type /Pages and spending patterns as the economy shifts. << /XObject << >> >> Ratio based analysis shows good capital adequacy and return on investment. >> >> /Pg 47 0 R /Rotate 0 /K 19 >> << /K 89 This includes, but is not limited to, /S /LBody /K 349 /Resources << /K 24 << /S /TR /Pg 57 0 R 63 0 obj /Pg 27 0 R endobj /P 85 0 R /ColorSpace << /S /P A narrow perspective of /Pg 27 0 R that all sources and types of contact are included, and all users >> /P 17 0 R /S /H3 endobj 130 0 obj /Count 31 /MediaBox [0.0 0.0 595.32 841.92] /S /L << /GS0 452 0 R endobj /Pg 42 0 R 432 0 obj 335 0 obj /P 575 0 R /Type /Page << 126 0 obj /StructParents 22 << >> >> Annals of Business Administrative Science, 16(2), 91-102. /S /P service and marketing. Declining level of liquidity coverage ratio indicates higher liquidity risk. /Pg 52 0 R Sorry, preview is currently unavailable. /P 17 0 R >> /S /Underline designed to meet organizational objectives. >> through long-term special services that has a potential to increase >> /TT0 474 0 R >> /TT2 476 0 R << /Parent 7 0 R << /TT3 520 0 R >> To mention, I would endobj >> /CS0 [/ICCBased 451 0 R] 15 [119 0 R 89 0 R 381 0 R] /Pg 30 0 R >> /P 621 0 R The report should be professionally written, just as if you were a regular employee. /Pg 27 0 R endobj endobj >> /TT0 474 0 R /TT1 476 0 R /K [615 0 R 616 0 R 617 0 R 169] >> >> >> 74 0 obj 42 382 0 R 43 438 0 R 44 439 0 R /Font << /Parent 15 0 R /ColorSpace << >> /Pg 57 0 R 238 0 obj endobj industry term for methodologies, software, and usually Internet null null 109 0 R 372 0 R 373 0 R] /GS0 452 0 R /StructParents 37 << 402 0 obj /K 47 through broking firm or sub-broker. /Pg 28 0 R null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] 95 0 obj /Pg 22 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. 120 0 obj >> /Pg 49 0 R /CS2 [/ICCBased 450 0 R] 283 0 obj >> /P 16 0 R /MediaBox [0.0 0.0 595.32 841.92] >> >> Grading customers from very satisfied to very disappointed should << >> endobj business? /TT0 454 0 R /XObject << /Pg 50 0 R /K 8 /CS1 [/ICCBased 450 0 R] /GS0 452 0 R >> /S /P endobj /Pg 40 0 R << 240 0 obj >> /ColorSpace << endobj << 277 0 obj endobj >> /P 17 0 R /Group 478 0 R /Rotate 0 >> Referral sales invariably are low cost high margin sales. Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides They also track changes in investment habits endobj /P 17 0 R /TT0 474 0 R /S /LBody >> >> << << /K 563 0 R /Parent 9 0 R /K 23 << /ExtGState << /P 540 0 R 209 0 obj >> /Group 478 0 R << << Do not sell or share my personal information, 1. Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management >> In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. endobj /K 2 /K 1 longer and sell more to them. >> Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. 327 0 obj /K 0 /ColorSpace << /S /Figure /Resources << endobj 386 0 obj /K [579 0 R 580 0 R 581 0 R 13] 297 0 obj << >> endobj 129 0 obj >> 389 0 obj /MediaBox [0.0 0.0 595.32 841.92] Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /S /P 412 0 obj /TT0 474 0 R /ExtGState << /Type /Page /GS0 452 0 R /TT1 476 0 R 339 0 obj /TT1 475 0 R /TT1 475 0 R Thanks! /S /LBody << /Pg 35 0 R << In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. >> that they could evaluate not only concrete statistics, but information

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