The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. All rights reserved. Lists Featuring This Company Shoes Companies I love my bag! Outstanding Customer Service! Anyone can write a Trustpilot review. Will definitely order again! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. Bought it for my daughters 30th birthday. Anyone can write a Trustpilot review. And of course, the items were beautiful when they arrived. Pretty things in your Shop Jacquemus is great!!! and the service is great and shipping is fast! Full-time - Part-time - Temporary -Contract. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. When it was delivered I wasnt home. Everything was amazing. They have no phone to US because they are French based and . Companies can ask for reviews via automatic invitations. Do you need help? Simon talked about it and said they had big problems in may June but I think its resolving. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. - 10 Hour availability per week. This is unacceptable. Because of this I wouldnt order again.. Here are 8 tips for writing great reviews. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. The delivery was made very quickly and arrived in very good condition. Kendall's Edit; . Also the shipping although very fast had a high price. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! It was really fast and satisfying! It has a red undertone, it looks like its been discolored by the sun. You dont have to buy many Designer things to know that luxury products are sent in box. Verification can help ensure real people write reviews about real companies. The website is very userfriendly, I found everything great. The delivery was made very quickly and arrived in very good condition. Here are 8 tips for writing great reviews. Im a big time jacquemus fan and have been for years. was ok but the delivery with UPS was HORRIBLE. Two weeks went by and I never even received a tracking email. Ordered a bag and returned it. After ordering I received a confirmation email and the site states there would be delays. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Call Us. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. Select a Default Payment Method. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Press question mark to learn the rest of the keyboard shortcuts. I love JACQUEMUS! Shop with us and discover why Mytheresa is your final destination for online shopping for women. Easy to arrange refunds etc. Contact them on WhatsApp, they always answer. The delivery was made very quickly and arrived in very good condition. For questions, discussions, and news about handbags and the fabulous designers who make them. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. All previous emails sent to you from my private email prior to involving PayPal were ignored. In addition, the fact of sending us a little booklet I find it super cool. It goes against our guidelines to offer incentives for reviews. All rights reserved. Will definitely order again! When it was delivered I wasnt home. We also ensure all reviews are published without moderation. Therefore it looks old or used. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Anyone can write a Trustpilot review. Quality is great! The PRODUCT IS AMAZING! Help us Improve. Fabulous Quality and Design! I cant even use it. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Users can call our helpline number to resolve their crypto related ptoblems quickly. Our native-speaking Customer Care team is available 24/7 to support you. It will consist of art and design, itt will have Here are 8 tips for writing great reviews. Beautiful experience! When I tried to find the support form it appeared, that your site doesn't work properly. I love your collections every year. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Thank you very much.I especially loved the packaging- as always :). Got this a gift for my wife, she fell in love with it! I love that it was delivered to me super fast! Privacy Policy You are very welcome to get in touch for size and styling advice or with any further questions on your order. Thank you for the fast delivery. Got this a gift for my wife, she fell in love with it! It makes sense why someone returned it after removed tag of the item. We will get back to you within 24 hours. It goes against our guidelines to offer incentives for reviews. Find out how we combat fake reviews. I love my bag! Read about their experiences and share your own! I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Companies can ask for reviews via automatic invitations. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! I am still waiting for the product and I have not received any email when they will send to me . Verification can help ensure real people write reviews about real companies. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Please enter the details of your request. 2023 Trustpilot, Inc. All rights reserved. Product well represented in PDP (would be nice to get a closer shot of the material). It goes against our guidelines to offer incentives for reviews. I am still waiting for the product and I have not received any email when they will send to me . Continuez, vous etes parfait.Tres belle journee. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. I am very happy with my purchase! I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. I cannot track my order and furthermore they delay it more than it should alwayss. . We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Read about their experiences and share your own! Love you. Thank you note, stickers, and the dust bag were a welcome surprise! Received the order but the box looks like its thrown somewhere. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Thank you for the fast delivery. The quality of Le Grand Bambino bag is amazing. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I received mine within 2 days of ordering and I live in Canada! Coinbase customer service number. Jacquemus. I am very happy with my purchase! Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. Two days later I received my tracking and got my packages. I ordered the wrong size and had to return the item. Love the quality & style of the hat & quick delivery! JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Find out how we combat fake reviews. Everything was amazing. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. From the package to the product. The website is very userfriendly, I found everything great. Available 24/7. To find out more and learn how to opt out, please visit our . My experience was amazing! Love the quality & style of the hat & quick delivery! . I love JACQUEMUS! Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments They sent my address wrong to UPS, told me it was my fault! Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. I love my experience so far and definitely will buy more. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. I am very happy with my purchase! Revoke a Website or App's Access to your Login with Amazon Information. $100 coupon code. My experience was amazing! Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. The packaging, payment, etc. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. . Wonderful experience, I love my product!!!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Companies can ask for reviews via automatic invitations. Very helpful customer service. Here are 8 tips for writing great reviews. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So thank you Jacquemus!!! Incredible quality, lots of compliments. I love JACQUEMUS! My order arrived in no time and im super happy! I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Quality is great! I love my bag! The return process was perfect and easy! By the time I got home it wasnt there. Love the quality & style of the hat & quick delivery! To find out more, please visit our Privacy Policy. Thank you very much.I especially loved the packaging- as always :). I shouldnt have to call France. In addition, the fact of sending us a little booklet I find it super cool. I love your collections every year. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. This is unacceptable. Fabulous Quality and Design! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! When it was delivered I wasnt home. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. Does polene has a us number (really asking :) I know they are more low cost that him but still)? What should i do. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Fabulous Quality and Design! Because of this I wouldnt order again.. Date of experience: 19 January 2023 MO It goes against our guidelines to offer incentives for reviews. Please send an email to [email protected] or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) I received my parcel late and it then ruined a gift to someone. I love my bag! Please email us at [email protected] I love that it was delivered to me super fast! I ordered the Grand Bambino bag. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Call now to get direct help from coinbase customer support executives. This is unacceptable. It was it left to sit in the pouring rain. The website is very userfriendly, I found everything great. English. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. With my coupon I ordered jeans and they were send in two days, received three days later. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The packaging, payment, etc. From the package to the product. At the age of 19, in 2009, he started his own brand after his mother's death and named it . They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. The quality of Le Grand Bambino bag is amazing. was ok but the delivery with UPS was HORRIBLE. Much better of you used dhl not ups. I am still waiting for the product and I have not received any email when they will send to me . We use dedicated people and clever technology to safeguard our platform. 2023 Trustpilot A/S. After 60 days, we will attempt to assist with repairs and/or obtaining . Received the order but the box looks like its thrown somewhere. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. It goes against our guidelines to offer incentives for reviews. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered the wrong size and had to return the item. I ordered the Grand Bambino bag. Ps, thanks for cute stickers which I get with my shipment. They had 150 employees at the beginning of 2022 and now have more than 500. For more information, please see our I love that it was delivered to me super fast! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Everything was amazing. They implanted new logistics and all so the problem must come from that. My experience was amazing! Pretty things in your Shop Jacquemus is great!!! Outstanding Customer Service! It goes against our guidelines to offer incentives for reviews. I could find the contact number only from the cached page found in Google. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do you need help? Much better of you used dhl not ups. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Call now to get direct help from coinbase customer support executives. All rights reserved. | Read 41-60 Reviews out of 545 When I enter on my account, in the status of my orders I can't see which of them have been returned. Because of this I wouldnt order again.. Companies can ask for reviews via automatic invitations. The order arrived on time and every item came very well packed. Beautiful design.Thank you so much for adding beauty in our lives and this world. Buy collage-effect dresses and separates online now at NET-A-PORTER. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Shop the best in modern womenswear with the most recent collection from Jacquemus. your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. I ordered the Grand Bambino bag. Sizing is great, the quality is superb and I will certainly reorder from the website. Incredible quality, lots of compliments. Privacy Policy. The order arrived on time and every item came very well packed. Also the condition of the leather was really bad. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New!
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